How can I track my package?

We’ll email you a tracking number within 24 hours after your order has been shipped.

Tip: Check your SPAM folder for order confirmation or tracking number

You will receive email & SMS tracking notifications via Aftership, the most advanced parcel tracking service in the online pharmacy industry. Tracking information is generally available within 4 days after a package is shipped.

Please note that shipments sent via Regular Airmail (RMXXXXXXXXXIN) are NOT trackable and DO NOT require a signature.

If you place your order on Saturday or Sunday, your order will process the same day but we will send you a tracking number on Monday morning.

You will be able to track your package in 4 business days after order processing. Your tracking link will become active as soon as it will reach the destination country.

Useful links:

USPS Website

Royal Mail Website

Australian Post Website

New Zealand Post Website

Aftership tracking tool (worldwide)

Shipping FAQ

Refund Policy

Example of tracking information


Have more questions? Submit a request


Please sign in to leave a comment.